Payment 

There are a range of payment options, including credit card, Australia Post billpay, BPay, and cheque. These options are explained on the back of every invoice you receive.

How can I pay for my goods?

Online

As of 12th September, we accept only credit card payments on personal accounts.
Click here for further information.

Payment is accepted via Visa or Mastercard for online orders made through our secure checkout process.
Registered business customers can apply to create an account with 14 day payment terms. 

Mail

Post a copy of your invoice together with your cheque made payable to 'Independence Australia'.
Postal address: Independence Australia Accounts, GPO Box 9910 in your capital city. A receipt will not be issued unless requested.

BPay

Biller Code and your Customer Reference number are shown on the front of the invoice. Contact your banking provider for access to BPay services.

POSTbillpay

Pay in person at any Post Office or using the billpay code and your reference number shown on the front of the invoice by phone 131 816 or go to www.postbillpay.com.au

Credit Card

Please call Westpac PayWay on 1300 885 175 with the Biller Code 125724 and your 7 digit Reference Number (REF No) shown on the bottom left hand side of the invoice.

Pay by Credit Card in Person

Pay all accounts using your credit card at the counter at one of our showrooms. Click here for showroom locations.

When is my payment due?

Payment is instant via Visa or Mastercard for online orders made through our secure checkout process.

For our business customers with an account, payment for goods is required within 14 days of receipt of invoice. 

Can I pay my account via the courier?

No, you can only pay by the described methods on the back of your invoice. We do not accept cash on delivery.

What are Independence Australia’s trading terms and conditions?

  • Accounts are strictly 14 days from receipt of invoice.
  • Statements for business to business clients are issued every 3 months unless the account is in arrears. Prices are subject to change without notice. It is advisable to check stock pricing and availability when placing your order.
  • In most instances, goods will be despatched on the same day if the order is placed by 12 noon, providing goods are in stock. Each delivery contains an invoice or delivery docket listing the items ordered and supplied.
  • If products ordered are on backorder, this information is supplied on the invoice and you will be notified at the time of placing your order. Please ensure that goods received are correct as a claim for credit may not be accepted after 14 days from when the purchase was made.