TERMS AND CONDITIONS

Promotional Offers available from 1st January to 31st March 2018

The advertising discounts are available from 01/01/2018 to 31/03/2018 and apply only to non-contracted customers that are residents of Australia and excludes retailers, resellers and wholesalers. Some  advertising discounts are not available via the Independence Australia online store. Promotional expiry dates may vary and may extend beyond the advertised date without notice and at sole discretion of Independence Australia. Prices include GST where applicable. Prices are subject to change. Bonus offers are subject to product availability. Independence Australia reserves the right to change, amend, limit sale quantities or end a promotion at any time without notice. Promotional offers are not to be used in conjunction with any other offer unless otherwise stated.

Listed are for full terms and conditions for individual offers.

TENA Offer: 15% off TENA Flex Range

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to codes 15120420, 15120425, 15120430, 15120436, 15120465, 15120471, 15120476, 15120477, 15120500, 15120506, 15120511, 15120515
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Acelity offer: 10% off Solugel Woundcare 50g

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to Solugel Woundcare Hydrogel 50g Product code:22000790.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

BSN Medical offer:  Buy a box 12 rolls of Elastolite Light Support Crepe Bandage of the same size and pay only for 10 rolls

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email or in-store, excludes website. 
3. The promotional offer applies to any full box of 12 rolls of Elastolite Light Support Crepe Banage products range (product codes: 23363600, 23363605, 23363610, 23363615).
4. The complimentary bonus product is the identical product purchased. 
5. Two complimentary bonus products only will be issued for every full box of 12 rolls of any Elastolite Light Support Crepe Bandage is purchased. 
6. The two complimentary bonus products can not be exchanged or refunded for cash.
7. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
8. The advertising discount is not to be used in conjunction with any other advertising discounts, unless at the discretion of Independence Australia.
9. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Coloplast Offer 1: 10% Off Speedicath Compact 

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to Speedicath Compact range (Product codes: (10140144, 10140145, 10140160, 10140165, 10140170 and 10140775).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Coloplast Offer 2: 10% Off Speedicath Flex range 

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to Speedicath Compact range (Product codes: (10140195, 10140200, 10140205, 10140210, 10140215, 10140220 and 10140225).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Convatec Offer 1: Buy 3 boxes or more of Unomedical Ics and receive 1 FREE boxe of 30 Gentlecath

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email or in-store, excludes website.
3. The promotional offer applies to any Unomedical ICs (product codes: 10240005, 10240010, 10240015, 10240025, 10240030, 10240035, 10240040, 10240045, 10240050, 10240055, 10240060, 10240065, 10240070, 10240075, 10240080, 10240085, 10240090,10240095, 10240100, 10240105, 10240110, 10240115, 10240120, 10240125, 10240130, 10240135, 10240140, 10240145, 10240200, 10240210, 10240220, 10240225, 10240230, 10240235, 10240240, 10240245, 10240250, 10240265, 10240270, 10240275, 10240280, 10240285).
4. The complimentary bonus product is one (1) box of 30 Gentlecath of choice from the product codes: 10170000, 10170005, 10170010, 10170015, 10170020, 10170025, 10170030, 10170035, 10170040, 10170045, 10170050, 10170055, 10170060, 10170065, 10170070, 10170075 . 
5. One complimentary bonus product only will be issued for every three (3) or more boxes of 100 of Unomedical ICs purchased. Mixed boxes are allowed.
6. The complimentary bonus product can not be exchanged or refunded for cash.
7. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
8. The advertising discount is not to be used in conjunction with any other advertising discounts, unless at the discretion of Independence Australia.
9. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.The advertising discounts apply to the entire GentleCath range only .

Convatec Offer 2: 5% off FoamLite range

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 5% discount applies to FoamLite range (Product codes: 22170000, 22170005, 22170010 and 22170015).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Ego Pharmaceuticals Offer 1:  8% Off Sunsense Ultra SPF50+

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 8% discount applies to Sunsense Ultra SPF50+ (Product codes: 24390901, 24390906 and 24390916).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Ego Pharmaceuticals Offer 2: 8% Off Sunsense Sport SPF50+

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 8% discount applies to Sunsense Sport SPF50+ (Product codes: 24390866, 24390871 and 24390886).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Independence Australia Offer 1: 20% Off Tenderwet Active Dressing 5.5cm Round Cavity

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to Tenderwet Active Dressing Cavity Product code: 22310005.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Independence Australia Offer 2: 15% Off Abri-Fix Pants without legs Medium Waist

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to Abri-Fix net pants without legs Medium waist 70-100cm Product code: 15000667.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Independence Australia Offer 3: 45% Happee Urinal Vitility

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 45% discount applies to Happee Urinal Vitility Product code: 14000170.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Independence Australia Offer 4: 60% Off Handsteady Cup Drinking Aid

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email or in-store, excludes website.
3. The promotional offer applies to every three (3) full rolls of Bandage Crepe 5*40cm heavy Weight Product code: 23370180.
4. The complimentary bonus product is the exact same product (23370180 Bandage Crepe 5*40cm Heavy Weight) . 
5. One complimentary bonus product only will be issued for every three (3) full rolls of Bandage Crepe 5*40cm Heavy Weight purchased. 
6. The complimentary bonus product can not be exchanged or refunded for cash.
7. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
8. The advertising discount is not to be used in conjunction with any other advertising discounts, unless at the discretion of Independence Australia.
9. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Independence Australia Offer 5: Bandage Crepe Buy 3 rolls and get another FREE

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email or in-store, excludes website.
3. The promotional offer applies to every three (3) full rolls of Bandage Crepe 5*40cm heavy Weight Product code: 23370180.
4. The complimentary bonus product is the exact same product (23370180 Bandage Crepe 5*40cm Heavy Weight) . 
5. One complimentary bonus product only will be issued for every three (3) full rolls of Bandage Crepe 5*40cm Heavy Weight purchased. 
6. The complimentary bonus product can not be exchanged or refunded for cash.
7. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
8. The advertising discount is not to be used in conjunction with any other advertising discounts, unless at the discretion of Independence Australia.
9. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

 Independence Australia Offer 6: 10% Off Lofric Origo FG10 Male

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to Lofric Origo FG10 Male 40cm Black Product code: 10001525.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Independence Australia Offer 7: 30% Off Hanger Undermattress indoplas 

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 30% discount applies to Hanger Undermattress Indoplas Product code: 13240455.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Kimberly Clark Offer: 20% Off Depend Real Fit Underwear range

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to Depend Real Fit Underwear range (Product codes: 15230561, 15230571, 15230592, 15230602, 15230605, 15230612, 15230622 and 15230632).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Nestle: Buy 2 cans of Sustagen Hospital Formula and receive a FREE recipe book

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email or in-store, excludes website. 
3. The promotional offer applies to Sustagen Powder Hospital Formula Neutral 840g can only (product codes: 31003522).
4. The complimentary bonus product is a bonus Sustagen Receipe Book product code 89000020 
5. One complimentary bonus product only will be issued per customer and per transaction for every two (2) 840gm cans of Sustagen Powder Hospital Formula Neutral listed above purchased. 
6. The complimentary bonus product cannot be exchanged or refunded for cash.
7. The advertising discount is not to be used in conjunction with any other advertising discounts, unless at the discretion of Independence Australia.
8. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Medline: 10% Off Remedy Phytoplex Hydraguard Skin Barrier Cream 118ml

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to Remedy Phytoplex Hydraguard Skin Barrier Cream 118ml Product code: 24000005.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Ontex: 20% Off Lille Suprem Pants range

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to any Lille Suprem Pants products range Product codes: (15321251, 15321252, 15321256, 15321261, 15321262, 15321266 and 15321272).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Molnlycke: Purchase one box (5 items) of  Mepilex XT of the same size and get one (1) meter (m) free of Tubifast 

1. The advertising discount is available from 01/04/2017 to 30/06/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email or in-store, excludes website. 
3. The promotional offer applies to any Mepilex XT (product codes: 22291778, 22291780, 22291785, 22291790, 22291795 and 22291800).
4. The complimentary bonus product is one (1) meter (m) Tubifast Bandage of your choice from the selected product list: 23290300 Tubifast Bandage Small, 23290305 Tubifast Bandage Medium, 23290310 Tubifast Bandage Large. 
5. One complimentary bonus product only will be issued for every one (1) carton of Mepilex XT of the same size is purchased. 
6. The complimentary bonus product can not be exchanged or refunded for cash.
7. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
8. The advertising discount is not to be used in conjunction with any other advertising discounts, unless at the discretion of Independence Australia.
9. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Smith and Nephew: 20% Off Secura Moisturizing range

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to Secura Moisturizing Cream 184g (Product Code: 24360035) and Secura Moisturizing Lotion 236ml (Product code: 24360040).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Sutherland Medical Offer 1: 15% Off Tubular Form Shaped Support Bandage range

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to any Tubular Form Shaped Support Bandage products range (Product codes: 23310005, 23310010, 23310015, 23310020, 23310025, 23310030, 23310035, 23310040 and 23310045).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Sutherland Medical Offer 2:  10% Off Ezy As Stocking Applicator range

1. The advertising discount is available from 01/01/2018 to 31/03/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to any Ezy As Stocking Applicator roducts range (Product codes: 19310200, 19310205 and 19310210).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Delivery (Authority to Leave)

When placing your order it is recommended that you provide clear instructions where to leave your parcel, in the free text field.

Deliveries can be made to business addresses, please include the company name at the beginning of the address, all business addresses will require signature on delivery.

If "Authority to Leave" is selected, and the parcel is left by the courier, Independence Australia holds no responsibility for the parcels, if they go missing from the shipping address and proof of delivery is confirmed by our couriers.

Any attempted delivery with no-one to sign, without "Authority to Leave" selected on your order will result in an attempted delivery card being left at the address. The courier delivery card will ask for you to contact the courier, to either organise a new delivery or a pick up from their depot or at nearest Australia Post Office.

FREE Delivery for online orders over $50 

1. Free delivery is applied to online orders over $50 
2. Offer excludes products purchased via Independence Australia call centre, mail, email or fax.
3. There are no limits to how many times the free freight > $50 can be used while the promotion is available.
4. Offer valid to residents of Australia only via orders placed online at https://store.independenceaustralia.com 
5. Independence Australia reserves the right to change, amend, or end the promotion at any time and without prior announcement.