TERMS AND CONDITIONS

Promotional Offers available from 1st October to 31st December 2018

The advertising discounts are available from 01/10/2018 to 31/12/2018 and apply only to non-contracted customers that are residents of Australia and excludes retailers, resellers and wholesalers. Some  advertising discounts are not available via the Independence Australia online store. Promotional expiry dates may vary and may extend beyond the advertised date without notice and at sole discretion of Independence Australia. Prices include GST where applicable. Prices are subject to change. Bonus offers are subject to product availability. Independence Australia reserves the right to change, amend, limit sale quantities or end a promotion at any time without notice. Promotional offers are not to be used in conjunction with any other offer unless otherwise stated.

Listed are for full terms and conditions for individual offers.

3M Offer: Buy Five (5) rolls of Coban, Receive One (1) for FREE

1. The advertising discount is available from  01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store.
3. Buy 5 rolls and get one free applies to the selected Coban 2 range (product codes: 23001230, 23001240, 23001245, 23001210, 23001215, 23001220, 23001280, 23001285, 23001290, 23001255, 23001260 & 23001265). Discount will only apply when the same SKU's are purchased in a single transaction. For example 5 rolls of 23001230 must be purchased to receive another free 23001230. Sizes cannot be mixed.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice

3M Offer : 20% Off Cavillon

1. The advertising discount is available from  01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 20% discount applies to the selected Cavillon range (product codes: 24000710, 24000720, 24000730, 24000735, 24000745, 24000750 & 24000755)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Asaleo Care (TENA) Offer:  20% off entire TENA Skincare range

1. The advertising discount is available from  01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 20% discount applies to the entire TENA skin care range (product codes: 24121100, 24121110, 24121120, 24121130, 24121160)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

B.Braun Offer 1:  10% off Actreen Hi Lite Set

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 10% discount applies to Actreen Hi Lite Set (Product codes: 10000010, 10000015, 10000020, 10000025).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

B.Braun Offer 2: 10% off Actreen Mini Set

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 10% discount applies to the Actreen Mini Catheter Set- Codes include: 10001050, 10001055 & 10001060.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

BSN Medical: Order any 2 (two) of the JOBST garments and receive a FREE Laundry Bag

1. The advertising promo is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone or fax .
3. The Free Laundry Bag is applicable when any of the 2 JOBST items are purchase. Eligible product codes are-  16362875 19305500 19360000 19360005 19360010 19360015 19360040 19360045 19360100 19360105 19360110 19360115 19360200 19360205 19360210 19360215 19360240 19360285 19360290 19360295 19360350 19360400 19360405 19360410 19360415 19360440 19360445 19360450 19360455 19360485 19360500 19360505 19360510 19360525 19360540 19360545 19360550 19360555 19360570 19360600 19360605 19360610 19360615 19360640 19360645 19360650 19360700 19360715 19360750 19360755 19360760 19360800 19360805 19360810 19360815 19360820 19360825 19360830 19360835 19360865 19360905 19360910 19360920 19360925 19360930 19360935 19360955 19361000 19361005 19361020 19361025 19361030 19361040 19361205 19361210 19361215 19361220 19361225 19361230 19361235 19361305 19361320 19361325 19361330 19361335 19361360 19361365 19361400 19361430 19361435 19361440 19361460 19361465 19361470 19361485 19361495 19361505 19361510 19361530 19361535 19361545 19361555 19361560 19361570 19361575 19361635 19362000 19362005 19362010 19362011 19362015 19362020 19362055 19362060 19362065 19362070 19362100 19362105 19362110 19362115 19362120 19362125 19362150 19362155 19362160 19362165 19362170 19362175 19362200 19362205 19362210 19362215 19362220 19362300 19362305 19362310 19362315 19362355 19362360 19362390 19362455 19362565 19362700 19362705 19362710 19362715 19362720 19362725 19362730 19362735 19362740 19362745 19362750 19362755 19362760 19362765 19362770 19362775 19362780 19362950 19362955 19362960 19362965 19362970 19363080 19363085 19363090 19363105 19363110 19363645 19363650 19363655 19363660 19363665 19363670 19363675 19363680 19364000 19364100 19365100 19365110 19365115 19365130 19365135 19365140 19365160 19365165 19365175 19365205 19365210 19365260 19365265 19365270 19365275 19365280 23000000 23000005 23000010 23000015).
4. The free laundry bag will be distributed to eligible customers after the promotional period.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Coloplast Offer:  10% Off Speedicath Compact Sets Male and Female range

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 10% discount applies to Speedicath Compact Sets Male and Female range (Product Codes:  10140144 & 10140145).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Conni Offer 1: 10% off Conni Toggle Mattress Protector

1. The advertising discount is available from  01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 15% discount applies to the selected Conni Products (product codes: 17380100, 17380110, 17380120, 17380130, 17380135)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Conni Offer 2: 10% off Conni Absorbment Bed Pad without Tuck-ins

1. The advertising discount is available from  01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 15% discount applies to the selected Conni Products  (product codes: 18380210, 183880220)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice

Conni Offer 3: 10% off Conni Absorbent Chairpad

1. The advertising discount is available from  01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 15% discount applies to the selected Conni Products (product codes: 18380350, 18380355, 18380300, 18380305)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Crystal Healthcare Offer 1: 15% off Durabreathe Bed Cover range

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 15% discount applies to the D/Breathe Printed Cover range (Product codes: (18180075, 18180080, 18180085 and 18180090).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice. 

Crystal Healthcare Offer 2: 15% off Durabreathe Bed Insert range

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 15% discount applies to the Durabreathe Bed Insert range (Product codes: (18180060, 18180065, 18180070 and 18180135).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.                          

Crystal Healthcare Offer 3: 15% off Rev T/Towelling

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 15% discount applies to the Rev T/Towelling Mattress Protector range (Product codes: 18180110, 18180115, 18180120 and 18180125).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.                             

Crystal Healthcare Offer 4: 15% off Boss 40 with wings

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 15% discount applies to the Boss 40 with wings range (Product codes: 18180050, 18180055 and 18180010).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.        

 Kimberly Clark Offer 1: 25% Off Depend Unisex Underwear

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 25% discount applies to Poise Pads range (Product codes: 15230635, 15230645, 15230675, 15230680, 15230685, 15230075).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Kimberly Clark Offer 2: 20% off Huggies Drynites

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 20% discount applies to the Huggies Drynites range (Product codes: 34230110, 34230145, 34230165, 34230370, 34230380, 34230393).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Molnlycke Offer: 10% off when you purchase a box of 5 Mepilex Border AG

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store.
3. 10% off when you purchase a box of 5 Mepilex Border AG 22291400, 22291405, 22291410, 22291415, 22291420, 22291425, 22291430, 22291435, 22291440).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Ontex Offer: Buy three (3) and get one (1) Free

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store.
3. Buy 3 get 1 free applies to code 15320205, 15320210, 15320215, 15120220, 15320375, 15320980. Customers must order 3 of the same item to receive bonus promo. Cannot mix and match
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Precise offer: Buy 1 Enprocal Supplement 900g and receive a FREE Shaker

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store.
3. One (1) Free Shaker will be given with every purchase of item 31000130.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Smith and Nephew offer:  20% off Secura Moisturising Lotion

1. The advertising discount is available from 01/10/2018 to 31/12/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers.
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website.
3. 20% discount applies to Secura Moisturising Cream and Lotion (Product codes: 24360040).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Delivery (Authority to Leave)

When placing your order it is recommended that you provide clear instructions where to leave your parcel, in the free text field.

Deliveries can be made to business addresses, please include the company name at the beginning of the address, all business addresses will require signature on delivery.

If "Authority to Leave" is selected, and the parcel is left by the courier, Independence Australia holds no responsibility for the parcels, if they go missing from the shipping address and proof of delivery is confirmed by our couriers.

Any attempted delivery with no-one to sign, without "Authority to Leave" selected on your order will result in an attempted delivery card being left at the address. The courier delivery card will ask for you to contact the courier, to either organise a new delivery or a pick up from their depot or at nearest Australia Post Office.

FREE Delivery for online orders over $50 

1. Free delivery is applied to online orders over $50 
2. Offer excludes products purchased via Independence Australia call centre, mail, email or fax.
3. There are no limits to how many times the free freight > $50 can be used while the promotion is available.
4. Offer valid to residents of Australia only via orders placed online at https://store.independenceaustralia.com 
5. Independence Australia reserves the right to change, amend, or end the promotion at any time and without prior announcement.