TERMS AND CONDITIONS

Promotional offers available from 1st October to 31st December 2017

The advertising discounts are available from 01/10/2017 to 31/12/2017 and apply only to non-contracted customers that are residents of Australia and excludes retailers, resellers and wholesalers. Some advertising discounts are not available via the Independence Australia online store. Promotional expiry dates may vary and may extend beyond the advertised date without notice and at sole discretion of Independence Australia. Prices include GST where applicable. Prices are subject to change. Bonus offers are subject to product availability. Independence Australia reserves the right to change, amend, limit sale quantities or end a promotion at any time without notice. Promotional offers are not to be used in conjunction with any other offer unless otherwise stated.

Listed are for full terms and conditions for individual offers.

TENA offer: 20% off entire TENA Skincare range

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to the entire TENA skin care range (product codes: 24121100, 24121110, 24121120, 24121130, 24121160)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

TENA offer 2: 2 points for every $10 spent (Tena Loyalty Rewards Points) 

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone orders only. 
3. 2 points for every $10 spend applies to any Tena products in the range
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Acelity offer: 15% off Promogran Prisma and Collagen range

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to any Promogran Prisma and Collagen Dressings (product codes: 22002260, 22002265, 22002250, 22002255) 
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Coloplast Offer 1: 10% off Coloplast Speedicath range

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to any Speedicath range (product codes: 10140080, 10140100, 10140105, 10140110, 10140115, 10140120, 10140130, 10140135, 10140140, 10140144, 10140145, 10140150, 10140160, 10140165, 10140170, 10140775, 10140125, 10140185, 10140190
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Coloplast Offer 2: 10% off Conveen Urine Bags and Urisheaths

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to all Conveen Leg Bags and Conveen Optima Urisheaths: 11140315, 11140310, and 11140305. 11140301, 11140300, 11140345, 11140340, 11140335, 11140330, 12140075, 12140070, 12140050, 12140060, 12140055, 12140025, 12140020, 12140015, 12140010, 12140000, 12140105, 12140100, 12141750
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to

Conni Offer: FREE Chair Pad with every Bed Pad Purchase

1. The free Chair Pad gift with Bed Pad purchase is only available through Independence Australia via phone or email orders. This offer is only available with Conni Bed Pad items 18380120, 18380115, 18380210, 18380220. 
2. The free gift Conni Chair Pad is item 18380350 (tartan) or 18380355 (teal blue), RRP $18.60, while stock lasts. Chair Pad colour can be chosen while ordering. This offer is available from 01/10/2017 to 31/12/2017. 
3. Only 5 free gift Chair Pads per customer and per household. If you are requesting a refund, this must include the return of the 'free gift’ Chair Pad otherwise refund will be void. 
4. Not available at in-store locations, for online sales or other locations. Independence Australia reserves the right to update or change the Terms & Conditions at any time without notice. 
5. The free gift will be shipped with Bed Pad purchase from Independence Australia. 
6. The free gift may not be exchanged or refunded. Normal delivery terms apply. 
7. Normal returns policy apply. 
8. If you have any query on any of the above simply call Independence Australia 1300 788 855 for further information.

Halyard Offer: Get 15% off selected Halyard Gloves and Wipes

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to selected Halyard Gloves and Wipes (product codes: 26230155, 26230160, 26230165, 26230150, 26230170, 26230300, 26230305, 26230310, 24230305, 24230300, 24230350
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Handsteady Offer: Get 50% off Handsteady Drinking Aid

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 50% discount applies to Handsteady Drinking Aid (product code 133009880)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Kimberly Clark Offer: Get 20% off Depend Unisex Underwear Range

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to any Depend Unisex Underwear range (product codes: 15230685, 15230675, 15230635, 15230645, 15230680)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Molnlycke Offer: Get 15% off Epaderm Cream 500g

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3.15% discount applies to 24290160
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Ontex Offer: 10% off Kylie Supreme Mac

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to Kylie Supreme Mac 100*100cm (product code 18320010)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Sutherland Medical Offer: 10% off Polymem Dressings

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to any Polymen Dressings products 
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Tearai Biofarma Offer: Get 20% off Microdacyn Range

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to Microdacyn Wound care solution (product code 22009045 and Microdacyn Hydrogel (product codes 22009051)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Vitlity Offer: Get 40% off Urinal Vitility

1. The advertising discount is available from 01/10/2017 to 31/12/2017 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 40% discount applies to Happee Urinal Vitility (product code 14000170)
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Delivery (Authority to Leave)

When placing your order it is recommended that you provide clear instructions where to leave your parcel, in the free text field.

Deliveries can be made to business addresses, please include the company name at the beginning of the address, all business addresses will require signature on delivery.

If "Authority to Leave" is selected, and the parcel is left by the courier, Independence Australia holds no responsibility for the parcels, if they go missing from the shipping address and proof of delivery is confirmed by our couriers.

Any attempted delivery with no-one to sign, without "Authority to Leave" selected on your order will result in an attempted delivery card being left at the address. The courier delivery card will ask for you to contact the courier, to either organise a new delivery or a pick up from their depot or at nearest Australia Post Office.

FREE Delivery for online orders over $50 

1. Free delivery is applied to online orders over $50 
2. Offer excludes products purchased via Independence Australia call centre, mail, email or fax.
3. There are no limits to how many times the free freight > $50 can be used while the promotion is available.
4. Offer valid to residents of Australia only via orders placed online at https://store.independenceaustralia.com 
5. Independence Australia reserves the right to change, amend, or end the promotion at any time and without prior announcement.