TERMS AND CONDITIONS

Promotional Offers available from 1st July to 30th September 2018

The advertising discounts are available from 01/07/2018 to 30/09/2018 and apply only to non-contracted customers that are residents of Australia and excludes retailers, resellers and wholesalers. Some  advertising discounts are not available via the Independence Australia online store. Promotional expiry dates may vary and may extend beyond the advertised date without notice and at sole discretion of Independence Australia. Prices include GST where applicable. Prices are subject to change. Bonus offers are subject to product availability. Independence Australia reserves the right to change, amend, limit sale quantities or end a promotion at any time without notice. Promotional offers are not to be used in conjunction with any other offer unless otherwise stated.

Listed are for full terms and conditions for individual offers.

3M Offer : 15% off Kind Removal Silicone Tape range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to the Kind removal Silicone Tape range (Product codes: 23004300, 230040305 and 23004310).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

TENA Offer 1: Buy 3 Packs of TENA Men and get 4th FREE

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email or in-store, excludes website. 
3. The promotional offer applies to any three (3) TENA Men packs (product codes: 15120075, 15120080, 15120085, 15120086 and 15120090).
4. The complimentary bonus product is one (1) TENA Men pack of your choice . 
5. One complimentary bonus product only will be issued for every three (3) TENA Men packs purchased. 
6. The complimentary bonus product can not be exchanged or refunded for cash.
7. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
8. The advertising discount is not to be used in conjunction with any other advertising discounts, unless at the discretion of Independence Australia.
9. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

TENA Offer 2: ONLY FOR TENA LOYALTY MEMBERS - 2 points for every $10 spent

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone order only. 
3. 2 points for very $10 spend applies to any Tena products in the range
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Aaxis Offer 1: 10% off Bodigrip Natural range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to the Bodigrip Natural range (Product codes: 19290400, 19290405, 19290410, 19290415, 19290420, 19290430, 19290435, 19290440, 19290445, 19290450 and 19290455).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Aaxis Offer 2: 20% off Bandage Conforming range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to the Bodigrip Natural range (Product codes: 23370005, 23370010, 23370015 and 23370020).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Aaxis Offer 3: 20% off Hot and Cold Pack range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to the Hot and Cold Pack range (Product codes: 33000773, 33290000 and 33290005).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

BSN Medical Offer: Buy a box of 12 rolls of Elastolite Light Support Crepe Bandage of the same size and pay only for 10 rolls

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email or in-store, excludes website. 
3. The promotional offer applies to any full box of 12 rolls of Elastolite Light Support Crepe Banage products range (product codes: 23363600, 23363605, 23363610, 23363615).
4. The complimentary bonus product is the identical product purchased. 
5. Two complimentary bonus products only will be issued for every full box of 12 rolls of any Elastolite Light Support Crepe Bandage is purchased. 
6. The two complimentary bonus products can not be exchanged or refunded for cash.
7. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
8. The advertising discount is not to be used in conjunction with any other advertising discounts, unless at the discretion of Independence Australia.
9. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Coloplast Offer 1: 10% Off Speedicath Flex range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to the Speedicath Flex range (Product codes: (10140195, 10140200, 10140205, 10140210, 10140215, 10140220, 10140225).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Coloplast Offer 2: 10% Off Speedicath Compact Sets Male and Female range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to the Speedicath Flex range (Product codes: (10140144 and 10140145).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Coloplast Offer 3: 10% Off Speedicath Compact Male and Female range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to the Speedicath Flex range (Product codes: (10140160, 10140165, 10140170 and 10140775).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Convatec Offer 1: 15% Off Aquacel Foam range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to the Aquacel Foam range (Product codes: 22170300, 22170305, 22170310, 22170315, 22170320, 22170325, 22170658, 22170659, 22170660, 22170661 and 22170662).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Cottons Offer : 10% Off Cottons Comforts Range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to the entire Cottons Comforts range (Product codes: 15003551, 15003561, 15003566 and 15003571).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Crystal Healthcare Offer 1: NEW PRODUCT - 15% Off Durabreathe Bed Cover range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to the D/Breathe Printed Cover range (Product codes: (18180075, 18180080, 18180085 and 18180090).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Crystal Healthcare Offer 2: NEW PRODUCT - 15% Off Durabreathe Bed Insert range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to the Durabreathe Bed Insert range (Product codes: (18180060, 18180065, 18180070 and 18180135).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Crystal Healthcare Offer 3: NEW PRODUCT - 15% Off Rev T/Towelling

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to the Rev T/Towelling Mattress Protector range (Product codes: 18180110, 18180115, 18180120 and 18180125).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Crystal Healthcare Offer 4: NEW PRODUCT - 15% Off Boss 40 with wings

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to the Boss 40 with wings range (Product codes: 18180050, 18180055 and 18180010).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Independence Australia

Offer 1: 45% Off Hapee Urinal Vitility

1. The advertising discount is available from 01/07/2018 to 01/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 45% discount applies to Hapee Urinal Vitility Product code: 14000170.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Offer 2: 55% Off Bed Pan Vitility Unisex

1. The advertising discount is available from 01/07/2018 to 01/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 55% discount applies only to Bed Pan Vitility Unisex Product code: 14600025.
4. Limited stock available. When the stock is depleted Independence Australia reserves the right to stop the promotion.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Offer 3: 60% Off Handsteady Cup Drinking Aid White

1. The advertising discount is available from 01/07/2018 to 01/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 60% discount applies only to Handsteady Cup Drinking Aid White Product code: 33009880.
4. Limited stock available. When the stock is depleted Independence Australia reserves the right to stop the promotion.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Offer 4: 25% Off Abri-Fix Net pants 70-100cm

1. The advertising discount is available from 01/07/2018 to 01/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 25% discount applies only to Abri-Fix Net pants Medium 70-100cm Unisex. Product code: 15000667 and Abri-Fix Net Pants Stretch Briefs XX Large 15000670.
4. Limited stock available. When the stock is depleted Independence Australia reserves the right to stop the promotion.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Offer 5: Buy 3 rolls of Multicrepe Heavy Crepe Bandage 5cm*2.3m and get one free

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email or in-store, excludes website. 
3. The promotional offer applies to Multicrepe Heavy Crepe Bandage 5cm *2.3m product code 23370180.
4. The complimentary bonus product is a Multicrepe Heavy Crepe Bandage 5cm *2.3m product 23370180. 
5. One complimentary bonus product only will be issued for every three (3) rolls of Multicrepe Heavy Crepe Bandage 5cm *2.3m purchased. 
6. The complimentary bonus product can not be exchanged or refunded for cash.
7. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
8. The advertising discount is not to be used in conjunction with any other advertising discounts, unless at the discretion of Independence Australia.
9. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Kimberly Clark Offer 1: 25% Off Poise Pads range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 25% discount applies to Poise Pads range (Product codes: 15230005, 15230007, 15230009, 15230014 and 15230045).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Offer 2: 25% Off Depend Real Fit Men and Women range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 25% discount applies to Depend Real Fit Men and Women range (Product codes: 15230561, 15230571, 15230592, 15230602, 15230605, 15230612, 15230622 and 15230632).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Ontex Offer: 20% Off ID Pants Fit & Feel Normal and Plus ranges

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to ID Pants Fit & Feel normal and Plus ranges (Product codes: 15320205, 15320210, 15320215 and 15320220).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Molnlycke Offer: Purchase one full box (5 items) of  Mepilex XT and get one (1)  free meter (m) of Tubifast 

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email or in-store, excludes website. 
3. The promotional offer applies to any full box (5 dressings) of Mepilex XT (product codes: 22291778, 22291780, 22291785, 22291790, 22291795 and 22291800).
4. The complimentary bonus product is one (1) meter (m) Tubifast Bandage of your choice from the selected product list: 23290300 Tubifast Bandage Small, 23290305 Tubifast Bandage Medium, 23290310 Tubifast Bandage Large. 
5. One complimentary bonus product only will be issued for every one (1) full box (5 dressings) of Mepilex XT of the same size is purchased. 
6. The complimentary bonus product can not be exchanged or refunded for cash.
7. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
8. The advertising discount is not to be used in conjunction with any other advertising discounts, unless at the discretion of Independence Australia.
9. Independence Australia reserves the right to change, amend, limit sale quantities or end the promotion at any time without notice.

Smith and Nephew Offer: 25% Off Allevyn gentle Border AG 10*10

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 25% discount applies only to Allevyn Gentle Border Foam 10*10cm Dressing Product code 22361155.
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Sutherland Medical Offer 1: 10% Off Comfifast range

1. The advertising discount is available from 01/07/2018 to 30/09/2018 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to Comfifast range (Product codes:23310725, 23310730, 23310735, 23310740 and 23310745).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice

Delivery (Authority to Leave)

When placing your order it is recommended that you provide clear instructions where to leave your parcel, in the free text field.

Deliveries can be made to business addresses, please include the company name at the beginning of the address, all business addresses will require signature on delivery.

If "Authority to Leave" is selected, and the parcel is left by the courier, Independence Australia holds no responsibility for the parcels, if they go missing from the shipping address and proof of delivery is confirmed by our couriers.

Any attempted delivery with no-one to sign, without "Authority to Leave" selected on your order will result in an attempted delivery card being left at the address. The courier delivery card will ask for you to contact the courier, to either organise a new delivery or a pick up from their depot or at nearest Australia Post Office.

FREE Delivery for online orders over $50 

1. Free delivery is applied to online orders over $50 
2. Offer excludes products purchased via Independence Australia call centre, mail, email or fax.
3. There are no limits to how many times the free freight > $50 can be used while the promotion is available.
4. Offer valid to residents of Australia only via orders placed online at https://store.independenceaustralia.com 
5. Independence Australia reserves the right to change, amend, or end the promotion at any time and without prior announcement.