TERMS AND CONDITIONS

Promotional Offers available from 1st January to 31st March 2019

The advertising discounts are available from 01/01/2019 to 31/03/2019 and apply only to non-contracted customers that are residents of Australia and excludes retailers, resellers and wholesalers. Some  advertising discounts are not available via the Independence Australia online store. Promotional expiry dates may vary and may extend beyond the advertised date without notice and at sole discretion of Independence Australia. Prices include GST where applicable. Prices are subject to change. Bonus offers are subject to product availability. Independence Australia reserves the right to change, amend, limit sale quantities or end a promotion at any time without notice. Promotional offers are not to be used in conjunction with any other offer unless otherwise stated.

Listed are for full terms and conditions for individual offers.

Acelity offer: 5% off when you purchase a box of Adaptic dressing

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax or email. 
3. A 5% discount will be given for every purchase of box of 10 of the Adaptic Digit range (Product codes: 22000050, 22000055, 22000060, 22000065, 22000070).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Asaleo Care (TENA) offer: 15% off TENA Bariatric products

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to the TENA Baraitric range (Product codes: 15120580, 15120585, 15120586, 15120436, 15120477, 15120515, 15120155, 15120540, 15120160, 15120560, 15120115).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

BSN offer: 15% off Handycrepe

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to the selected Bandage Handycrepe range (Product codes: 23363000, 23363005, 23363010, 23363015, 23363100, 23363105, 23363110, 23363115).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Coloplast offer: 10% off Conveen Optima Urisheath range

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to the selected Bandage Handycrepe range (Product codes: 11140300, 11140301, 11140305, 11140310, 11140315, 11140330, 11140335, 11140340 & 11140345).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Crystal Healthcare offer: 15% Off Durabreathe Bed Cover range

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to the Staydry range (Product codes: 18180075, 18180080, 18180085, 18180090, 18180060, 18180065, 18180070, 18180135, 18180110, 18180115, 18180120, 18180125, 18180050, 18180055 & 18180010).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

J.A Davey offer: 10% off Jaderma range

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to the selected Jaderma Skincare range (Product codes: 24000205, 24000210 & 24000215).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Kimberly Clark offer: 25% Off Depend Unisex Underwear

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 25% discount applies to the Depend Real Fit Men and Women range (Product codes: 15230592, 15230602, 15230605, 15230622, 15230612, 15230632, 15230571 & 15230561).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Kimberly Clark offer 2: 25% off Poise range

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 25% discount applies to the Poise Pads range (Product codes: 15230005, 15230007, 15230009, 15230014 & 15230045).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Hollister offer: Buy 10 Hollister Leg Bags and receive 2 FREE

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax or email. 
3. Two (2) Free Hollister Leg Bags will be given with every purchase of 10 units or one (1) box of Item 12210350 & 12210350. 
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Ontex offer: 30% off Lille Suprem Lights

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 30% discount applies to the selected Lille Suprem range (Product codes: 15320846, 15320851, 15320856, 15320860 & 15320865).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Buddies offer: 15% off Buddies Range

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 15% discount applies to the selected Buddies range (Product codes: 18110081,18110440,18110242,16112500,16112505,16112510,16112515,16112520,16112525,16112530,16112535,16112540,16112545,16110917,16112400,16112405,16112410,16112415,16112420,16112425,16112430,16112435,16112440,16112445,16112450,16111450,16111455,16111460,16111465,16110961,16110962,16110963,16110946,16110947,16110948,16110964,16110965,16110966,16111400,16111405,16111410,16111420,16111425,16111430,16111435,16111497,16111498,16111499,16110970,16110997,16111490,16111495,16111496,18110055,18110080,18110090,18110085,18110120,18110410,18110411,18110445,18110076,18110072,18110074,18110073,18110002,18110071,18110250,18110245,18110241,18110240,18110255,16110735,16110740,16110745,16110750,16110755,16110760,16110765,16110770,16110775,16110875,16110880,16110885,16110890,16110895,16110900,16110905,16110910,16110915,16110920,16111045,16111050,16111055,16111060,16111060,16111070,16111075,16111080,16111085,16111090,16111095,16111470,16110950,16110955,16110960,16110925,16110930,16110935,16110940,16110945,16111415,16110975,16110980,16110985,16110990,16110995 & 16110996).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Smith and Nephew offer: 20% off Primaswab Alocohol Wipe

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 20% discount applies to the selected Primaswab skin Cleansing cloth (Product codes: 23366305).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Sutherland Medical offer: 10% off New Drymax Range

1. The advertising discount is available from 01/01/2019 to 31/03/2019 to non-contracted customers that are residents of Australia only and excludes retailers, resellers and wholesalers. 
2. The advertising discount is available for orders placed via phone, fax, email, in-store or website. 
3. 10% discount applies to the selected DryMax product range (Product codes: 22000935, 22000945, 22000955 & 22001005).
4. If the product(s) is out of stock at time of order, it will be placed on backorder and dispatched at a later date at the discretion of Independence Australia.
5. The advertising discount applies to Independence Australia standard full price, and not to any other subsequent special pricing. Any other discounts will be at the discretion of Independence Australia.
6. Independence Australia reserves the right to change, amend, or end the promotion at any time without notice.

Delivery (Authority to Leave)

When placing your order it is recommended that you provide clear instructions where to leave your parcel, in the free text field.

Deliveries can be made to business addresses, please include the company name at the beginning of the address, all business addresses will require signature on delivery.

If "Authority to Leave" is selected, and the parcel is left by the courier, Independence Australia holds no responsibility for the parcels, if they go missing from the shipping address and proof of delivery is confirmed by our couriers.

Any attempted delivery with no-one to sign, without "Authority to Leave" selected on your order will result in an attempted delivery card being left at the address. The courier delivery card will ask for you to contact the courier, to either organise a new delivery or a pick up from their depot or at nearest Australia Post Office.

FREE Delivery for online orders over $50 

1. Free delivery is applied to online orders over $50 
2. Offer excludes products purchased via Independence Australia call centre, mail, email or fax.
3. There are no limits to how many times the free freight > $50 can be used while the promotion is available.
4. Offer valid to residents of Australia only via orders placed online at https://store.independenceaustralia.com 
5. Independence Australia reserves the right to change, amend, or end the promotion at any time and without prior announcement.