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FREE DELIVERY ON ORDERS OVER $50WE SUPPORT PEOPLE WITH DISABILITIESREGISTERED NDIS SERVICE PROVIDERAUSTRALIA-WIDE DELIVERY

Payment Frequently Asked Questions

How can I pay for my goods?

Independence Australia have a range of payment options including:

Credit card

PayPal

Australia post billpay

Bpay

Cheque

When is my payment due?

Payment is instant via Visa or Mastercard for online orders made through our secure checkout process.

For our business customers with an account, payment for goods is required within 14 days of receipt of invoice.

Can I pay my account via the courier?

No, you can only pay by the described methods on the back of your invoice. We do not accept cash on delivery.

What are Independence Australia’s trading terms and conditions?

  • Accounts are strictly 14 days from receipt of invoice.
  • Statements for business to business clients are issued every 3 months unless the account is in arrears. Prices are subject to change without notice. It is advisable to check stock pricing and availability when placing your order.
  • In most instances, goods will be despatched on the same day if the order is placed by 12 noon, providing goods are in stock. Each delivery contains an invoice or delivery docket listing the items ordered and supplied.
  • If products ordered are on backorder, this information is supplied on the invoice and you will be notified at the time of placing your order. Please ensure that goods received are correct as a claim for credit may not be accepted after 14 days from when the purchase was made.